Tools & Applications
Streamlining your processes allows you to stay efficient and competitive. Our specialist tools can help businesses of any size improve the way they ship.
These services are for the express use of current customers of Freight Assist Australia Pty Ltd. All usage is monitored. Do not attempt to access these services without authorisation.
Please contact ITSupport@faagroup.com.au or 1300 884 504 for any help or enquires.
Online Tools, Applications and Forms
Warehouse Management System
Login to our Warehouse Management System
Click through to login to the warehouse management system.
TMS Online
Login to our New Transport Management System
Click through to login to our newly developed transport management system.
Credit Application Form
Submit your credit application online
Click through to our online credit application form. Please note that credit approval is subject to business and finance checks.
FreightSafe Warranty Registration Form
FreightSafe Warranty Registration Form
Customers can sign up to our FreightSafe warranty program by registering using the online form. Subject to FreightSafe T&C's.
FreightSafe Warranty Claim Form
FreightSafe Claim Form
Please complete the FreightSafe claim form.
Subject to FreightSafe T&C's
Supplier Engagement Form
Submit your supplier engagement form online
All new suppliers are required to by checked and inducted as part of our CoR obligations.
WMS Carton Cloud – Documentation and Setup
Freight Assist Australia have created simple importing facilities which can be manually uploaded to Carton Cloud interface or emailed to specific email accounts upon setup completion.
Acceptable file formats include; CSV and XML.
Inbound Stock (Purchase Order)
Email: purchase_order+FAA_GROUP@in.cartoncloud.com.au
Outbound Stock (Sales Order)
Email: sales_order+FAA_GROUP@in.cartoncloud.com.au
NOTE** Your email will only be accepted from the email domain on your file in Carton Cloud
Information Technology News
Technology for the Long Haul
For any business to remain competitive it’s vital to keep up with the latest technology. Freight services and 3PL companies rely heavily on offering a service that can deliver before the opposition can. If this is to be achieved, the right technology plays a major...
Melbourne Operations
201 Maidstone Street
Altona, VIC 3018
View on Google Maps
Contact Number
1300 884 504 (Option 1)
Email
melbournedepot@faagroup.com.au
Operating Hours
Monday – Friday
Operations
07.00 AM – 08.00 PM
Customer Service
08.00 AM - 05.00 PM
Sydney Operations
490 Victoria Street
Wetherill Park, NSW 2164
View on Google Maps
Contact Number
1300 884 504 (Option 2)
Email
sydneydepot@faagroup.com.au
Operating Hours
Monday – Friday
Operations
07.00 AM – 05.00 PM
Customer Service
09.00 AM - 05.00 PM
Perth Operations
11 – 15 Fargo Way
Welshpool, WA 6106
View on Google Maps
Contact Number
1300 884 504 (Option 1)
Email
perthdepot@faagroup.com.au
Operating Hours
Monday – Friday
08.00 AM – 08.30 PM
Brisbane Operations
1/44 Shettleston Street
Rocklea, QLD, 4106
View on Google Maps
Contact Number
1300 884 504 (Option 3)
Email
brisbanedepot@faagroup.com.au
Operating Hours
Monday – Friday
07.00 AM – 04.30 PM
Adelaide Operations
151 - 159 Ryans Road
Parafield Gardens, SA, 5107
View on Google Maps
Contact Number
1300 884 504 (Option 1)
Email
adelaidedepot@faagroup.com.au
Operating Hours
Monday – Friday
06.00 AM – 08.00 PM
Dangerous & Hazardous Goods
Metro Distribution
3PL Warehousing & Distribution
Interstate Freight
Compliant, safe and secure transportation of dangerous & hazardous freight.
Door-to-door, store-to-door metro taxi truck services – no job too small.
Efficient, streamlined 3PL solutions for storing and distributing your freight.
Safe, reliable state-to-state transport for shipments ranging from a single pallet to a full truckload.