Contractors & Staff Resources

Please refer to your contractor or staff induction documents for more information.

These services are for the express use of current employees and contractors of Freight Assist Australia Pty Ltd. All usage is monitored. Do not attempt to access these services without authorisation.

Please contact or 1300 884 504 for any help or enquires.

National Sales

1300 884 504


Online Enquiry


Online Enquiry


Staff Payroll Login

Login to Employment Hero

Click through to Login and access Employment Hero.

FAA Group Intranet Login

FAA Group Staff Intranet Login

Click through to our staff intranet login to access company-wide systems.


Outlook Webmail Login

Login to Outlook Webmail Online

Click through to Login and access outlook webmail online.

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Service & Fault Report Form

Online Service & Fault Report Form

Log any service or fault report to maintenance electronically

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Incident & Accident Report Form

Online Incident & Accident Report Form

Complete this form for all reportable incidents and accidents.

Job Dashboard Login

Login to our Job Dashboard

Manage company posted jobs online


Driver Checklist

Driver Checklist Procedure

Download a copy of our driver checklist

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Gazette National C2 HV B-D Authorisation

Gazette Notice - Heavy Vehicles Class 2 Authorisation Notice

Download a copy of the Gazette National Class 2 Heavy Vehicle B-Double Authorisation (Notice) 2014 (No 2)


NHVAS Employee/Contractor Induction

NHVAS Employee/Contractor Induction

Click to complete our NHVAS induction for contractors and employees

Dangerous & Hazardous Goods

Metro Distribution

3PL Warehousing & Distribution

Interstate Freight

Compliant, safe and secure transportation of dangerous & hazardous freight.

Door-to-door, store-to-door metro taxi truck services – no job too small.

Efficient, streamlined 3PL solutions for storing and distributing your freight.

Safe, reliable state-to-state transport for shipments ranging from a single pallet to a full truckload.