Contractors & Staff Resources

Please refer to your contractor or staff induction documents for more information.

These services are for the express use of current employees and contractors of Freight Assist Australia Pty Ltd. All usage is monitored. Do not attempt to access these services without authorisation.

Please contact [email protected] or 1300 884 504 for any help or enquires.

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Online Enquiry

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Online Enquiry


Staff Payroll Login

Login to Employment Hero

Click through to Login and access Employment Hero.


FAA Group Intranet Login

FAA Group Staff Intranet Login

Click through to our staff intranet login to access company-wide systems.


Outlook Webmail Login

Login to Outlook Webmail Online

Click through to Login and access outlook webmail online.

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Service & Fault Report Form

Online Service & Fault Report Form

Log any service or fault report to maintenance electronically

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Incident & Accident Report Form

Online Incident & Accident Report Form

Complete this form for all reportable incidents and accidents.

Job Dashboard Login

Login to our Job Dashboard

Manage company posted jobs online


Driver Checklist

Driver Checklist Procedure

Download a copy of our driver checklist

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Gazette National C2 HV B-D Authorisation

Gazette Notice - Heavy Vehicles Class 2 Authorisation Notice

Download a copy of the Gazette National Class 2 Heavy Vehicle B-Double Authorisation (Notice) 2014 (No 2)


NHVAS Employee/Contractor Induction

NHVAS Employee/Contractor Induction

Click to complete our NHVAS induction for contractors and employees

Palletised, Packaged, Bulk Hazardous & Dangerous Goods, We Can Assist

The proven expertise of transporting dangerous goods, and the network support backing us, we are able to offer our customers a fully compliant, safe and secure way of transporting dangerous and hazardous goods.Dangerous and Hazardous Goods Transport Australia

General, Express & Priority Freight Services, We Can Assist

Freight Assist Australia provides a national interstate and intrastate general and express freight distribution network offering door to door palletised consignments from one pallet to full loads, including specialised equipment capabilities.Australian National Transport Company

Distribution within Major Australian Capital Cities, We Can Assist

Freight Assist Australia provides metropolitan distribution from door to door, and store to door services. Fast response metro taxi truck service, no job too small.Metro Distribution of Goods

Save Time, Money & Capital Funds, We Can Assist

We offer 3PL storage solutions that cater for a diverse range of freight types and overall supply chain requirements. Our storage solutions can help our customers reduce storage space, freight handling costs and improve inventory accuracy by optimising storage options and streamlining activities.Australian Warehousing and Distribution Services

A Complete Managed, Wharf to Door Service, We Can Assist

  • FCL & LCL
  • Side loader services
  • Distribution
  • Warehousing
  • Container packing and unpacking
 Wharf Cartage and Sideloader Services in Australia