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Palletised, Packaged, Bulk Dangerous & Hazardous Goods, We Can Assist.

With Freight Assist’s proven expertise in the transport of dangerous goods, and the network support backing us, we are able to offer our customers a fully compliant and safe means to transporting dangerous and hazardous goods.

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Transport Company Melbourne

Have you been searching for the most dependable and efficient transport company Melbourne has to offer? Well, you’ve come to the right place – welcome to Freight Assist Australia (FAA Group). A family-owned Melbourne freight company, Freight Assist Australia specialises in providing interstate and intrastate tailored transport services for palletised, packaged, and hazardous freight. What’s more, we also deliver metro distribution, third party logistics in warehousing and distribution and national transportation services.

As Melbourne’s most exceptional provider of logistics and transport services, we’re defined by our nature as a family-owned business. We are committed to a modern, customer-centric approach that offers the highest level of service standard. Our popular customer-first approach to freight and transportation services is shown through our long-standing, strong partnerships with businesses across Melbourne and the rest of the country.

The proper and reliable transportation of goods is a crucial aspect of any Melbourne business – whether you’re dealing with short or long distances. When you enlist the services of Freight Assist Australia for the general, express or priority shipment of goods either intrastate or interstate, you’re working with the outright best transport company Melbourne-side of Australia. In our modern world, more and more consumers choose to shop online and have their goods delivered from all over the country. As such, it’s never been more critical for your Melbourne business to be able to ensure safe, efficient, and timely delivery that consumers can rely on. And that’s what we do best. We aren’t like any other freight company Melbourne, we’re a trustworthy, effective partner that’ll enhance the reputation of your company.

When it comes to transporting goods through freight, there’s not a single freight company Melbourne locals trust more than Freight Assist Australia – we have the resources, commitment, passion, and experience to deliver quality results at every time of asking

We’re Here to Assist Melbournians

When we say we’re the best in Melbourne, we mean it – all of the equipment we use is specialised for each purpose and is regularly serviced to maintain its top-of-the-range status. The staff we have operating our equipment are extensively trained, experienced transport specialists, capable of transporting goods of any size with our faithful, high-quality vehicles. Whatever you’re looking to transport, we can do it without any issues.

Whether you’re after express, national, or interstate transportation to or from Melbourne, FAA Group is the transport company Melbourne residents turn to every time.

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National Transport Services

Freight Assist Australia provides interstate, express and national transportation services to and from Melbourne that you can count on. We’re able to provide door to door palletised consignments from full loads to singular pallets, alongside side-loader and wharf cartage services. We combine investment, research, experienced and stringent processes to develop cost-effective and compliant Melbourne freight solutions. All drivers are well-trained to follow careful procedure and are familiar with our systems, guidelines, and regulation.

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3PL Warehousing & Distribution

Save time, money, and capital funds with FAA Group’s third-party logistics for warehousing and distribution; we cater for a diverse range of freight types and supply chain requirements. With depots in five major Australian cities, our service is cost-effective and streamlined, helping our customers to reduce freight handling costs and storage space whilst improving inventory accuracy. With state-of-the-art security processes, computerised stock-control, pallet, block, and unit racked storage, as well as proof of delivery, you can’t go wrong with Freight Assist Australia.

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Dangerous & Hazardous Goods Transport Service

We offer all of our customers a fully compliant, regulated service of transporting dangerous and hazardous goods – we take this service with the utmost care and seriousness. Every individual employed by FAA Group abides by the Australian Code for Transport of Dangerous Goods by Road and Rail and clearly understands their responsibility, ensuring no damage to property, people, or the surrounding environment. We’re able to transport chemicals, cyanide, fuel, lubricants, explosives, food production chemicals, corrosive substances, flammable liquids, and solids and more. Whatever you need transported, we can do it!

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Metro Distribution

We provide Melbourne metropolitan distribution from door to door and store to door; no job is too small or big for us. We have a wide range of delivery options available to us and you, from utes and rigid trucks to semi-trailers and b-doubles, there’s nothing we can’t transport. We’ve developed our range of specialised equipment that is entirely tailorable to your unique requirements – customer experience is one of our highest priorities. Partner with a logistics supplier you can count on to deliver your goods on time, every time.

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Your New Partners in 3PL, National Transport & Logistics

Conveniently located depots in Australian metro cities: Melbourne | Sydney | Perth | Brisbane | Adelaide

The Transport Company Melbourne Businesses Rely On

Here at Freight Assist Australia, we’re committed to creating innovative freight solutions that fit the need of all Melbourne businesses, big or small, as well as individuals who need goods freighted. Specialising in express, same-day, priority, and general freight, we’re the freight company Melbourne business owners turn to for any and all freighting needs.

Our loyal network of partners represents our business values of honesty, integrity, and reliability; we go above and beyond to get our clients the right solutions to any transportation need they might have. We place great emphasis on our customer service availability and helpfulness so that you can receive a personalised, tailored solution to any need or issue. Each client gets a dedicated account manager, allowing you to stay in the loop every step of the way.

Our most senior personnel and leadership team draw on experience across various related industries, including corporate fields, allowing us to offer diverse knowledge and count on unique skills for all issues. Our history as a family-run business translates into every aspect of what we do, and we entrust our leadership team to fulfil every promise made to our loyal Melbourne customers.

Freight Assist Australia is the transportation partner Melbourne business owners and individuals can call family.

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Your New Partners in 3PL, National Transport & Logistics

Conveniently located depots in Australian metro cities: Melbourne | Sydney | Perth | Brisbane | Adelaide

Frequently Asked Questions

Do You Provide Freight Warranty?

Yes, as the best transport company Melbourne, we provide extensive freight warranty!

We offer an innovative warranty system called ‘FreightSafe’, delivering peace of mind and protecting the value of your products in the highly unlikely event of loss or damage.

All claims made under FreightSafe warranty for damage to or loss of goods must be made online using the claim form found at https://claimform.freightsafe.com/faa

This service is offered to those regular ongoing account holders:

 

What Are Dangerous Goods?

Dangerous goods refers to articles or substances with hazardous properties which may, if handled incorrectly:

  • Burn
  • Asphyxiate
  • Pollute the environment
  • Explode or make an explosive mixture
  • Become unstable if mixed with other chemicals or products
  • Eat metal or skin

 

 

Are There Laws for Dangerous Goods?

When handled incorrectly, dangerous goods can endanger people and the environment. Laws ensure the safe handling and transportation of these goods, preventing damage to people and the environment. Penalties follow for those who do not follow the rules.

At FAA Group, we go above and beyond to abide by the conditions set out as per the Australian Dangerous Goods Code.

 

 

Why Are There Laws and Regulations for Dangerous Goods?

When handled incorrectly, dangerous goods can endanger people and the environment. Laws ensure the safe handling and transportation of these goods, preventing damage to people and the environment. Penalties follow for those who do not follow the rules.

At Freight Assist Australia, we go above and beyond to abide by the conditions set out as per the Australian Dangerous Goods Code.

 

 

What Does the FAA Group Require to Legally Transport Your Dangerous Goods?

The shipper must supply at least the following details about the dangerous goods:

  • Name
  • UN number
  • Class and subsidiary risk
  • Number and type of packages sent
  • Quantity of goods being sent

Any other information that gives insight awareness into the type of product that is inside is welcome. We recommend you add any extra information to the description. All information is to be laid out on a shipping document along with the emergency procedures guide. These can be obtained from Standards Australia or the manufacturer of the product.

Click here to learn More about Freight Assist Asutralia’s Dangerous Goods Services.

 

How Do I Contact FAA Group Melbourne?

To contact the Freight Assist Australia Melbourne Depot, you can call us on 1300 884 504.

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Where Is Freight Assist Australia Based in Melbourne?

The Freight Assist Australia Melbourne Depot is located at 201 Maidstone Street, Altona, VIC 3018

 

 

What Is FAA Group’s Fuel Levy Surcharge?  

The below information relating to our fuel levy surcharge is added to all freight rates.

Fuel Levy = ((((CF/1.1)-CR)-BF)/BF) *0.32

CF = current fuel (national average diesel price as published by AIP for each week ending of previous month divided by number of weeks)

CR = diesel fuel current rebate

BF = base fuel (when FAA started applying fuel levy; this is a net value, ex rebate and GST)

 

 

 

How Are Charges Calculated by Weight for Shipments?

For large-light weight shipments, our shipment rates are calculated on the greater value between the actual weight of the shipment and the volumetric weight measures in kilograms.

To calculate the volumetric weight, simply multiply the WIDTH by the LENGTH by the HEIGHT of your shipment (in metres) by 333.

Our volumetric (or cubic) conversion factor is 333 kilograms per cubic metre.

E.g., 0.9 * 0.6 * 0.5 * 333 = 89.91 kgs

 

What Is the FAA Group’s Estimated Delivery Times to and from Melbourne?

View our estimated times here!

 

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Your New Partners in 3PL, National Transport & Logistics

Conveniently located depots in Australian metro cities: Melbourne | Sydney | Perth | Brisbane | Adelaide

Our transport and logistics services

Click a button to learn about our other transport and logistics services.

Palletised, Packaged, Bulk Hazardous & Dangerous Goods, We Can Assist

The proven expertise of transporting dangerous goods, and the network support backing us, we are able to offer our customers a fully compliant, safe and secure way of transporting dangerous and hazardous goods. Dangerous and Hazardous Goods Transport Australia
LEARN MORE ENQUIRE NOW

General, Express & Priority Freight Services, We Can Assist

Freight Assist Australia provides a national interstate and intrastate general and express freight distribution network offering door to door palletised consignments from one pallet to full loads, including specialised equipment capabilities. Australian National Transport Company
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Distribution within Major Australian Capital Cities, We Can Assist

Freight Assist Australia provides metropolitan distribution from door to door, and store to door services. Fast response metro taxi truck service, no job too small. Metro Distribution of Goods
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Save Time, Money & Capital Funds, We Can Assist

We offer 3PL storage solutions that cater for a diverse range of freight types and overall supply chain requirements. Our storage solutions can help our customers reduce storage space, freight handling costs and improve inventory accuracy by optimising storage options and streamlining activities. Australian Warehousing and Distribution Services
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